As the dynamics of the healthcare industry continue to evolve, you need a partner providing technology to manage it. Consumer Decoder enables healthcare companies, employers and insurance companies to automate and expedite HIPAA compliant contact with their customer base.

Consumer Decoder allows manufacturers, health organizations and pharmacy benefit managers to not only manage patient information, but also create and send personalized voice broadcast, e-mail, IVR or text messages simultaneously to hundreds or thousands of recipients fast. Some examples include:

Drug Recall
Manage patient pharmaceutical profiles and send recall information only to those patients affected. Plus, track messages received to ensure consumer awareness.

Open Enrollment
Automate follow-up contact to ensure participants have received necessary enrollment information, understand the due date and know how to get assistance.

Appointment Reminders
Notify patients of upcoming appointments in the communication method of their choice - ensuring increased awareness, and less missed appointments.

Collection Options
Communicate effectively with consumers regarding late payments and provide credit card collection options.

Refill Reminder Service
Remind customers about refilling their most important prescriptions and in turn help ensure that your customers are being provided the highest level of care.

Employee Communications
Consumer Decoder can also be used to manage communications with healthcare employees - sending information vital to operations and patient care.

Whether text messaging, e-mail or voice broadcasting, Blast Companies Consumer Decoder™ makes it possible to send relevant information to consumers efficiently and cost-effectively. Consumer Decoder provides a real opportunity for not only increased consumer loyalty, but also better message acceptance and retention since consumers are being contacted in their method of choice.